1998rich Privacy Policy

Section 1

Information We Collect

When you register and use the 1998rich platform, we collect several categories of information to ensure the service we provide is safe, legitimate and functioning properly. This data collection is carried out directly from you or automatically through the platform's systems.

1.1 Account Registration Information

When opening an account, we require basic information such as your full name, identity card number (MyKad), date of birth, mobile phone number and a valid email address. This information is needed to verify your identity, confirm that you are aged 21 and above, and manage your account properly.

1.2 Financial Information

To process deposits and withdrawals, we may collect e-wallet account numbers (Touch 'n Go, ShopeePay), DuitNow details, bank information for FPX transactions, or crypto wallet addresses (USDT, BTC, ETH). We do not store credit card numbers directly — all financial processing is handled through registered and secure payment providers.

1.3 Platform Usage Information

Our system records activity on the platform including betting history, transaction records, game sessions, slot preferences and casino games played, as well as interactions with the customer support section.

1.4 Technical Information

We automatically collect the following technical data:

• IP address and estimated geographic location
• Device type, operating system and web browser version
• Session cookie and analytics cookie data (see Section 7)
• Access time logs and pages visited

Section 2

How We Use Your Data

1998rich uses the information collected for legitimate and necessary purposes in order to deliver the best service to players. We do not use your data for purposes unrelated to the operation of this platform.

2.1 Account Management and Identity Verification

Your personal data is used to create and maintain your account, verify identity to comply with KYC (Know Your Customer) requirements, and process any account recovery requests or password changes.

2.2 Financial Transaction Processing

Payment information is used to process deposits with a minimum of RM20 and withdrawals with a minimum of RM50 through your chosen method. Every transaction is recorded for audit, verification and resolution of any payment disputes.

2.3 Security and Fraud Prevention

Technical data and activity records are analysed continuously to detect any unusual activity, unauthorised login attempts, or suspicious betting patterns. This is a security measure to protect your account.

2.4 Service Communications

We use your email and mobile phone number to send important account notifications, transaction confirmations, policy updates, and responses from the customer support team.

2.5 Platform Improvement

Usage data processed in aggregate and anonymised form helps us understand platform usage patterns, identify areas for improvement, and maintain stable technical performance.

Section 3

Sharing Information with Third Parties

1998rich does not sell or disclose your personal information to third parties for marketing purposes. However, there are limited situations where sharing data with certain parties is necessary to carry out platform operations.

3.1 Payment Service Providers

Required financial details are shared with approved payment processors to enable transactions via Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and crypto networks. All such providers are bound by strict confidentiality agreements.

3.2 Regulatory and Legal Bodies

We may disclose information to competent authorities when required by law, court order, or a valid request from a lawful authority. This includes licensing bodies that regulate 1998rich operations.

3.3 Game Software Providers

Game data required to process jackpots, bonuses and game outcomes is shared with the relevant game software providers within the scope of normal operations. This data does not include your personally identifying information.

Section 4

Data Security Measures

Protecting player data is an operational priority at 1998rich. We invest in comprehensive security infrastructure to ensure your information is kept safe from digital threats.

4.1 Data Encryption

All data transmitted between your device and 1998rich servers is protected by TLS (Transport Layer Security) encryption. Sensitive data stored in our databases is also encrypted using industry-standard encryption algorithms.

4.2 Access Controls

Access to players' personal data within our internal systems is restricted to staff who genuinely require that access to carry out their duties. Every access is logged and monitored continuously.

4.3 Regular Audits

Our security systems undergo regular testing and audits by internal and external cybersecurity teams to detect and address any vulnerabilities before they can be exploited.

4.4 Your Responsibilities as a User

The security of your account also depends on your own actions. We recommend that you:

• Use a strong and unique password for your 1998rich account
• Do not share your login details with anyone
• Log out of your account after each session, especially on shared devices
• Notify 1998rich support immediately if you suspect any suspicious activity on your account

Section 6

Use of Cookies

1998rich uses cookies — small text files stored on your device — to keep the platform running properly and to give you a better experience.

6.1 Essential Cookies

These cookies are required for the platform's core functions, such as maintaining your login session, remembering your language preference, and securing transactions. Without these cookies, some key features will not work properly.

6.2 Performance and Analytics Cookies

We use analytics cookies to understand how the platform is being used — which pages are visited most often, how long users stay on the platform, and where traffic comes from. This data is processed in aggregate without identifying individuals.

6.3 Managing Cookies

You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. Refer to your browser's documentation for step-by-step guidance.

Section 7

Data Retention Period

1998rich retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. After account closure, we are still required to keep certain records for a set period in order to comply with legal and licensing obligations.

Financial transaction records, KYC records, and betting logs are retained in accordance with the requirements of the international licensing authorities that regulate 1998rich's operations. Once that period ends, data that is no longer needed will be securely deleted or anonymised.

For specific questions about your data retention period, please contact the 1998rich support team via live chat or email.