1998rich FAQ for Malaysian Players

Yes, 1998rich accepts crypto deposits including USDT, BTC and ETH. Simply select the crypto payment method during the deposit process, then follow the instructions to send the exact amount to the wallet address shown. The minimum deposit remains RM20 (or the equivalent in crypto). The exchange rate is calculated based on the market price at the time of the transaction.

Select FPX (online banking) when making a deposit at 1998rich. You will be directed to your bank's portal — whether Maybank, CIMB, Public Bank, Hong Leong Bank or any local bank that supports FPX. Log in to your bank account, confirm the payment, and the funds will be credited to your 1998rich account automatically. The minimum deposit is RM20.

Uncredited deposits usually occur due to delays in the bank or crypto network. Wait a moment and check again — most deposits are processed within a few minutes. If the funds have still not arrived after 30 minutes, please contact the 1998rich 24/7 support team via live chat and include proof of payment such as a transaction receipt or screenshot for prompt review.

1998rich does not charge deposit processing fees for main methods such as Touch 'n Go eWallet, DuitNow, FPX and ShopeePay. For crypto deposits, please account for the network fee (gas fee) charged by the blockchain itself — this is not a charge from 1998rich. Make sure the amount received meets the minimum deposit of RM20 after deducting any network fees.

The 1998rich welcome bonus gives 200% up to RM300. To receive the maximum bonus, you need to deposit at least RM150 — a deposit of RM150 produces a bonus of RM300, bringing your balance to RM450. As a simple example: a deposit of RM100 gives a bonus of RM200 and a balance of RM300, with a wagering requirement of RM200 × 20 = RM4,000 before the bonus can be withdrawn.

Malay Odds are expressed as a positive or negative value — positive means how much you win per RM1 staked, negative means how much you need to stake to win RM1. Decimal odds are simpler: just multiply the odds value by your stake to get the total return including your stake. At 1998rich, you can choose whichever format suits you best.

Yes, 1998rich offers betting markets for Malaysia Super League and the English Premier League (EPL), including options such as Asian handicap, over/under, match winner and correct score. Malaysian players who follow both local and international football can enjoy both leagues on the same platform.

Live betting at 1998rich lets you place bets while a match is in progress. Odds change according to how the match is developing — for example, if a team scores a goal, the odds are updated immediately. This gives you the opportunity to read the flow of the match before making a decision, which is different from standard pre-match betting.

Yes, 1998rich provides badminton betting markets covering international-level matches such as the Thomas Cup, Uber Cup and various national Open Championships. Available markets include match winner, set handicap, total sets and live betting. Players can follow the latest performances of Malaysian athletes on the world stage while placing bets.

Bets at 1998rich are settled based on official results recognised by the relevant sports body. Once the result is confirmed, winnings are credited to your account balance automatically — usually within a few minutes after the match ends. If any dispute over a result arises, the 1998rich support team will review it in accordance with the established betting rules.

The minimum withdrawal amount at 1998rich is RM50. This applies to all withdrawal methods including Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and crypto (USDT, BTC, ETH). Make sure your balance is sufficient and any bonus wagering requirements have been met before submitting a withdrawal request.

Withdrawals at 1998rich typically take 10 to 45 minutes. If the status still shows "in process" after 45 minutes, your account may require additional review, or there may be a delay from the payment processor. Contact our 24/7 support via live chat with your transaction reference number for an immediate update.

As a general rule, 1998rich encourages withdrawals to the same method used for deposits for security and anti-money laundering compliance purposes. This ensures funds are returned to their original source. If you need to change your withdrawal method, please contact our support team first for guidance — each case will be assessed according to current policy.

Withdrawals via Touch 'n Go eWallet and DuitNow are processed within 10 to 45 minutes of the request. These are among the fastest methods as digital transactions are processed directly. Make sure the phone number or DuitNow ID registered to your account is correct before confirming a withdrawal to avoid any issues.

No, bonus funds cannot be withdrawn before the wagering requirements are fully met. For the 1998rich welcome bonus, the wagering requirement is 20 times the bonus amount. For example, a RM200 bonus requires RM4,000 in wagers before the bonus funds can be withdrawn. Your original deposit is not affected and can be withdrawn in accordance with the current policy.

1998rich requires the name on your player account to match the name on the payment method used — whether an e-wallet or bank account — as a security measure to prevent fraud and money laundering. This also ensures that your withdrawal is sent to the rightful account owner. Any name mismatch may result in the payment being held for further review.

KYC verification is more than a procedure — it protects you. The process ensures that no other party can access or withdraw funds from your account without authorisation. It also meets the international licensing standards that 1998rich complies with. Once you complete verification, future withdrawals will be processed more smoothly.

All documents submitted to 1998rich are stored using data encryption and can only be accessed by authorised staff for verification purposes. 1998rich does not share your personal information with any third party without your consent, unless required by law. You may refer to our Privacy Policy for further details.

For identity verification, 1998rich accepts a MyKad (Malaysian Identity Card) or a valid passport. For payment method verification, you may need to submit a screenshot of your e-wallet or a bank statement showing your name and account number. All document images must be clear, unblurred and show the full document without cropping.

KYC verification at 1998rich is typically requested when you make your first withdrawal or when your account reaches a certain transaction limit. You do not necessarily need to verify your account during initial registration, but we encourage you to complete the process early so that your withdrawals are not delayed in the future. Players must be 21 years of age or older to register and play.